Roland Bourbonnais Ltd is a family-run business founded in 1970 by Roland Bourbonnais, a career plumber. After immediately growing a significant client base, Mr. Bourbonnais was able to launch his business on such a scale so as to be able to meet the needs of all types of clients. With 47 years of experience in his practice, he was able to assure the prosperity of the company by diversifying his skillset for plumbing of new homes, plumbing hot water heating systems and industrial / commercial plumbing. In 1994, the team received an infusion of fresh blood when Stephane Belisle, Mr. Bourbonnais’ son in law, with the objective of maintaining the highest customer satisfaction levels. The official transition took place in 2006 with Mr. Bourbonnais’ retirement, at which point, the transfer of the company took place into the ownership of his daughter Nicole Bourbonnais and her husband. The company’s base philosophy remained throughout the transition, that the customers’ satisfaction remain the key priority.
To this day, the company is recognized for its extensive range of expertise and transparency to its customer base. For over four decades, Roland Bourbonnais Ltd. has provided services for general plumbing and expanded the company’s expertise to hot-water radiant heating systems. This type of heating, under concrete or wooden flooring, offers an unparalleled level of comfort.
The mission statement at Roland Bourbonnais Ltd. is to offer fast, reliable and courteous service with outstanding quality levels. The ongoing commitment to improving quality installation and technical service levels is among the company’s key priorities. Their resource’s knowledge of plumbing and related fields are continually updated to ensure efficiency, safety and quality deliverables to its customers.
The company offers 3 main types of specialized heating and plumbing services, and also act as resellers for three mainstream suppliers (wholesalers and distributors of plumbing supplies and equipment).
Roland Bourbonnais Ltd. boasts a customer service approach that aims to reduce emergency calls and recurring problems by offering preventive maintenance service. For example, when any services are provided for customers, the attending plumbers identify other potential service issues within the plumbing system at the customers, in order to avoid an emergency service calls in the future.
Among the services offered:
The plumbing industry is seasonal: Autumn is an opportune season for replacement of sewers, as well as for a pre-winter inspection and service of hot water heating systems. Burst pipes can occur even in mild winter conditions, as well as heating problems, as the heating system is under constant demand.
Springtime brings with it repairs of pipes which burst over the winter as well as maintenance of sewage systems obstructed by tree roots and the increased flow brought-about by sump-pumps during the winter thaw.
Summertime is synonymous with new home construction and residential renovation projects. Your plumber is your construction partner!
Roland Bourbonnais Ltd. offers speedy and efficient service, as they specialise in residential, commercial and institutional plumbing services. Armed with cutting-edge tools and equipment, they are able to meet their customer’s needs with unparalleled expediency, which is the company’s strength. Furthermore, all plumbing and heating work performed for customers is followed-up by a verification call to ensure complete customer satisfaction, as this is the primary concern at Roland Bourbonnais Ltd.
The areas serviced by Roland Bourbonnais Ltd contains the following towns: Pincourt, l’Île-Perrot, Notre-Dame-de-l’Île-Perrot, Terrasse-Vaudreuil, Ste-Anne-de-Bellevue, Baie d’Urfé, Beaconsfield, St-Lazare, Kirkland, Ste-Geneviève, Pierrefonds, Pointe-Claire, Dollard-des-Ormeaux, Lachine, Les Cèdres, Rigaud, Vaudreuil-Dorion and Vaudreuil-sur-le-lac. Depending on the type of plumbing services required, they are often able to accommodate customers beyond the previously listed areas. Over the years, having delivered a large number of projects in residential, commercial and institutional construction all
It was a pleasure doing business with Roland Bourbonnais . Impeccable service and competitive price.